Shipping Policy

Last updated: December 2025

At BustBoss, we work hard to ensure your order arrives quickly, safely, and in perfect condition.

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Processing Times

All orders are processed within 1–3 business days (Monday–Friday, excluding bank holidays).
During launches, restocks, or busy periods, processing may take an additional 1–2 days.

You will receive an order confirmation email when your purchase is placed, and a shipping confirmation email once it has been dispatched.

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Shipping Times & Rates

United Kingdom
    •    Standard Shipping: 2–4 business days
   

Shipping rates are calculated at checkout based on your address and chosen shipping method.

International Shipping

We currently ship to UK. 

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Tracking Your Order

Once dispatched, you will receive a tracking number via email.
If you have not received tracking after 4 business days, please contact us at hello@bustboss.co.uk.

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Incorrect Address

Please ensure your shipping address is correct at checkout.
If your order has not yet been shipped, we may be able to update the address.
Once dispatched, we are unable to change or redirect the parcel.

BustBoss is not responsible for packages delivered to incorrectly entered addresses.

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Lost, Delayed, or Stolen Packages

Once your order is handed to the shipping carrier, it becomes their responsibility.
If tracking shows the parcel as delivered but you have not received it, please contact the courier directly.

While we will always try to assist, BustBoss cannot replace or refund orders that are lost or stolen after delivery.

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Pre-Orders & Restocks

If your order contains a pre-order item, the entire order will be dispatched together once the pre-order item is available.
Processing times may be slightly longer during high-volume periods such as launches or restocks.

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Packaging

BustBoss parcels are packed using recyclable materials wherever possible.

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If you require further assistance, contact us anytime at hello@bustboss.co.uk