Privacy Policy
Last updated: December 2025
This Privacy Policy describes how BustBoss (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from bustboss.co.uk.
We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and transparently.
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1. Information We Collect
We collect personal information in the following ways:
Information you provide directly
When you:
• Create an account
• Place an order
• Subscribe to our mailing list
• Contact us
We may collect:
• Name
• Email address
• Billing address
• Shipping address
• Phone number
• Payment information
• Any messages you send to us
Automatic information
When you browse our website, we automatically collect:
• Device information (IP address, browser type, time zone)
• Pages you view
• How you interact with the site
• Cookies and similar tracking data
Order information
When you make a purchase, we collect:
• Order details (products, price, shipping method)
• Payment confirmation
• Transaction data
We do not store full payment card details. Payments are processed securely by Shopify and third-party providers (Shop Pay, PayPal, Apple Pay, etc.).
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2. How We Use Your Information
We use your information to:
• Process and fulfil your orders
• Communicate with you about your orders or account
• Provide customer support
• Manage returns or issues with your purchase
• Improve and optimise our website
• Send marketing emails (only with your consent)
• Detect and prevent fraud or misuse
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3. Sharing Your Information
We may share your information with trusted third parties to operate our business, including:
• Shopify (our e-commerce platform)
• Payment processors (Shop Pay, PayPal, Klarna, Apple Pay, etc.)
• Shipping carriers
• Analytics providers (e.g., Google Analytics)
• Email marketing platforms
These partners only receive the information necessary to perform their services and must keep your data secure.
We do not sell your personal data.
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4. Cookies
We use cookies to improve your browsing experience, analyse site performance, and enable essential features (such as your shopping cart).
You can modify your browser settings to refuse cookies, but some features of the site may not function properly.
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5. Data Retention
We retain your personal information for as long as necessary to:
• Fulfil your order
• Provide customer service
• Comply with legal, tax, and accounting obligations
Order data is typically kept for 6 years as required under UK law.
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6. Your Rights (UK GDPR)
You have the right to:
• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Object to certain processing
• Withdraw marketing consent at any time
• Request a copy of your data
To exercise any of these rights, contact us at hello@bustboss.co.uk.
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7. Marketing Communications
You will only receive marketing emails if you subscribe or opt-in.
You can unsubscribe at any time using the link in the email or by contacting us directly.
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8. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.
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9. Children’s Privacy
Our services are not intended for individuals under the age of 16.
We do not knowingly collect information from minors.
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10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations.
The updated version will always be posted on this page with the “Last updated” date.
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11. Contact Us
For questions about this Privacy Policy or how we handle your data, contact us at:
hello@bustboss.co.uk